We understand that plans can change. Our cancellation and refund policy are designed to provide you with flexibility while ensuring fairness:
1. Free Cancellation: You may cancel your reservation within the first 3 business days of booking at no charge.
2. Modification Period: After the initial 3-day period, modifications to your reservation are allowed without a cancellation fee.
3. Cancellation Fees:
– If you cancel your reservation between 3 business days and 14 days before your check-in date, a cancellation fee of 25% of the total booking amount will apply.
– Cancellations made 14 days or less before check-in will be handled on a case-by-case basis.
– Cancellations made within 72 hours of check-in are non-refundable.
4. Exceptions for Free Cancellation: You can cancel for free in the following circumstances:
– Not attending the event.
– Receiving a better offer that we cannot match or beat.
– Any extenuating circumstance that prevents your attendance.
We recommend that you consider travel insurance to protect against unexpected changes in your travel plans.