923 Littleton Dr, Concord, NC 28025

Cancellation and Refund Policy

We understand that plans can change. Our cancellation and refund policy are designed to provide you with flexibility while ensuring fairness:

 

1. Free Cancellation: You may cancel your reservation within the first 3 business days of booking at no charge.

2. Modification Period: After the initial 3-day period, modifications to your reservation are allowed without a cancellation fee.

3. Cancellation Fees:

   – If you cancel your reservation between 3 business days and 14 days before your check-in date, a cancellation fee of 25% of the total booking amount will apply.

   – Cancellations made 14 days or less before check-in will be handled on a case-by-case basis.

   – Cancellations made within 72 hours of check-in are non-refundable.

4. Exceptions for Free Cancellation: You can cancel for free in the following circumstances:

   – Not attending the event.

   – Receiving a better offer that we cannot match or beat.

   – Any extenuating circumstance that prevents your attendance.

We recommend that you consider travel insurance to protect against unexpected changes in your travel plans.